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These days, I write for a living. Rather weird, considering I work in ‘marketing analytics’. But it’s true. “The word is mightier than the digits”. And in my trade, communicating what our customers want into clear and articulate documentation is part and parcel of what I do. I also write for myself. Some time back, [...]
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Image: It takes a long time to grow young by nattu There’s been a lot of talk lately about training our people for success; and about our desire to significantly raise our level of performance in the business. Interestingly enough, these 2 words (training & performance) can be tracked to the sports arena. I wonder [...]
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A team of individuals that all think the same way usually does not achieve the level of ‘high-performing team’. This is dictated by Intellectual Darwinism, which stipulates that to have a rich intellectual environment, we need diversity of ideas, experience and skills. But a team so diverse that its individuals have perspectives, ideas and opinions [...]
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Please help @mummytips ,@porridgebrain & @nixdminx get 100k sigs b4 Oct '10 to "Save the Children" in Bangladeshhttp://bit.ly/bqKc2N Seth Godin on the importance of perspective: "Resilience and the incredible power of slow change" http://bit.ly/bDaGhj @bjfogg Remember something awful. It likely taught me something, and then I can remember the wonderful things to make me feel better. RT @maverickwoman: Online Community Manager role going at Roy Morgan research in Melbourne. See http://linkd.in/bjErQW Is crowdsourcing customer service a feasible bizmodel? Check out giffgaff's approach http://bit.ly/b42sFz Prepare to ask someone you care about "Are you OK?" this Thursday, Oct. 7th. RUOK? Day is about stopping small problems becoming big ones.
